Microsoft Teams Voice Discovery Workshop

January 04, 2024
Author: CBTS
Infosheet

You may not know where to start when considering a migration to Microsoft Teams. A Microsoft Teams Voice Discovery Workshop is a collaborative consultation intended to help Enterprise customers with complex and/or multi-site environments understand critical information that must be identified before migrating telephony services to Teams. 

As a Microsoft Solutions Partner for Modern Work with an Advanced Specialization in Calling for Teams, our knowledgeable resources possess the expertise to guide clients on this journey. We provide the framework to gather crucial data while answering your questions along the way. The goal is to ensure that all critical elements of your voice environment are identified and understood before you move forward with a migration. 

 A successful Microsoft Teams Voice Discovery Workshop: 

  • Ensures that CBTS has a full understanding of your existing voice services with mission-critical data identified or flagged for discovery in an assessment. 
  • Ensures that you understand the most important data that must be considered prior to migrating voice services to Teams. 
  • Helps you recognize areas where you may need additional assistance from CBTS in assessing your environments. 
  • Leads to a smoother Microsoft Teams Voice onboarding experience. 

Detailed workshop description

CBTS has learned from experience the best practices for planning a migration of telephony services to Microsoft Teams. CBTS will engage in a collaborative workshop to educate you on what information is essential for planning a migration of voice services to Teams. 

The workshops will follow a structured, standardized approach to discovery, with CBTS acting as a trusted adviser. 

 

Microsoft Teams Voice Discovery Workshop engagement steps1. Kickoff30 to 60 minutes2. Questionnaire delivered to client3. Workshop session2-3 hours4. SOWs sent to client5. Closing call Recommended next steps

Key benefits

  • You will gain a better understanding of your environments and the information that must be considered when planning voice migrations to Teams. 
  • It will provide a starting point for your particular voice migration. 
  • Work collaboratively with knowledgeable CBTS experts leading the consultation. 
  • Identify areas where you may need help assessing your environments. 
  • Guidance to a CBTS Teams Voice Assessment Professional Services where needed. 
  • Guidance to CBTS Microsoft Teams Voice solutions. 
  • Smooth implementation/onboarding to Teams Voice with all critical info explained during workshop. 

Why choose CBTS for your Microsoft Teams migration workshop 

Modern Work Microsoft Solutions Partner logo

Microsoft Solutions Partner for Modern Work: CBTS is a Microsoft Solutions Partner in Modern Work and certified Cloud Solution Provider (CSP), which means we can provide our clients with not only an end-to-end Microsoft cloud experience but also value in supplying Microsoft licenses, consulting services, support, and management. 

Advanced specialization: CBTS completed a rigorous certification process to receive an Advanced Specialization in Calling for Teams from Microsoft. This specialization from Microsoft recognizes Partners with “deep knowledge, extensive experience, and proven success.” 

Reliability, support, and expertise: You will gain a new level of reliability, support, and expertise from a Microsoft Solutions Partner with decades of experience managing UCaaS solutions for clients. 

Avoid common pitfalls: A Microsoft Teams Voice Discovery Workshop will help you avoid common pitfalls and mistakes because we will have the most critical information on hand before planning your voice migration to Teams. 

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