Secure digital workplace solutions

Optimize employee collaboration and improve productivity with innovative technologies

CBTS’ Purpose

Overview

Business outcomes

Solutions suite

Where to start

Methodology

Case studies

FAQs

Today’s businesses thrive with secure digital workplace solutions

The very nature of modern business makes communication and collaboration a challenge.

A successful digital workplace eliminates distractions, streamlines processes, and boosts productivity throughout the business. By consolidating tools and data in one easily-accessible location, employees can accomplish more in less time. Digital workplace solutions are meant to improve security and operational efficiency, foster better employee collaboration, and lead to exceptional customer service.

Trying to connect a highly mobile and dispersed workforce securely with aging networking technology can undermine teamwork and processes while consuming valuable IT resources.

CBTS communications solutions help transform your business operation by building the highest grade of resiliency, securely connecting employees, customers, and partners anytime, anywhere.

BUSINESS OUTCOMES

Increase productivity and maximize benefits

%

of employees aged 18 to 34 make use of online chat tools to collaborate at work.          – Zippa

%

of digital workers struggle to find the information needed to perform their jobs effectively. Gartner

%

of workers feel better business outcomes could be achieved if IT provided universally supported applications to get work done. – Gartner

Increase your flexibility and productivity without the need for large capital investment. Plan your transition carefully and maximize the benefits with a full understanding of your current communications processes, assets, and capabilities.

SOLUTIONS SUITE

Our Digital Workplace Solutions

Digital Collaboration Tools

Integrated collaboration platform for a seamless user experience.

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Unified Communications as a Service (UCaaS)

Cloud-based communications tools including VoIP, video conferencing, and messaging.

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Microsoft Teams

Integrated communications for any business model.

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Webex Calling

Move critical communications to the Cloud with ease.

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Contact Center as a Service (CCaaS)

Modernize your call center by choosing Contact Center as a Service.

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Secure Access Service Edge (SASE)

Safeguard your organization with our comprehensive security and networking platform.

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SD-WAN Solutions

Reliable, low-cost, and secure cloud networking.

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Network as a Service (NaaS)

A scalable method of supporting, maintaining, expanding, and securing today’s commercial networks.

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WHERE TO START

Your ideas + our expertise = limitless possibilities

Not sure where to start?

Select the option that matches your business priorities.

Enhance productivity with next-generation digital collaboration tools

Meet customers at their preferred channel

Offload day-to-day demands monitoring and managing network infrastructure

Maintenance-free, advanced threat prevention for remote sites and branch offices

Reduce packet loss and latency issues with reliable, high-performance connections

Future-proof our company’s communications

Integrated communications for any business model

Implement a cloud-based phone system that’s both secure and flexible

Start here

Digital collaboration tools

CBTS can turn collaboration into an investment in productivity and culture.

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Contact Center as a Service

CBTS can provide a high-quality front-end experience for both your customers and contact center agents.

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Network as a Service

CBTS can provide cloud networking solutions that yield insights and generate income.

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Secure Access Service Edge (SASE)

CBTS can deliver maintenance-free, advanced threat prevention to remote sites and branch offices in minutes.

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SD-WAN solutions

CBTS simplifies network operations, allowing busy IT managers to deploy Internet-based connectivity quickly and securely.

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Unified Communications as a Service

CBTS can manage service requests, monitoring and response, updates, vendor management—the endless stream of communications tasks divert IT from mission-critical work.

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Microsoft Teams

CBTS can optimize Microsoft Teams for your unique needs, including remote collaboration and hybrid work.

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Webex Calling

CBTS can facilitate a smooth transition to a scalable modern communications system for your business.

METHODOLOGY

A comprehensive approach

From cloud-based communications and secure networking delivered as a service to on-premises infrastructures, CBTS has the deep experience in end-to-end solutions you need to keep your business connected and collaborating.

Assess

Audit the current environment and identify digital workplace solutions to foster better employee collaboration and improve operational efficiency and security.

Design

Prioritize needs and design solutions to deliver consistent, secure, high-quality experiences for users, clients, and partners.

Deploy

Empower your team to implement functionality to consolidate tools and data in one easily accessible location to boost productivity.

Operate

24x7x365 monitoring, management, and support with quarterly service reviews with CBTS engineers.

Protect your cloud-based digital workplace with a single umbrella of security capable of detecting and defending against any digital threat.

“I’m proud to be one of the 700+ certified engineers helping clients transform collaboration with digital workplace solutions giving their employees easy, zero-trust access to apps, files, and insights on any network, with any device.”

– Justin Rice, Vice President – Solutions Consulting

Case studies

Ohio.gov logo

The State of Ohio includes 88 counties with an estimated population of 11.5 million.

Problem
A majority of the 55,000 State of Ohio government workers were using antiquated and disparate phone systems. The state needed a solution to connect its numerous branches of government across schools, higher education, and municipalities.

CBTS solution
CBTS deployed a fully managed cloud-based unified communications solution utilizing the latest digital workplace technologies.

Outcome
Within the first 24 months of service, the State of Ohio saved $6.8 million in communications costs. Additionally, this next-generation telephony system (NGTS) was recognized by NASCIO as the winner of 2016’s Information Communications Technology Innovation Award, which recognizes the best in state-level communications across the U.S.

 

Certifications

CBTS awarded best state-level ICT implementation

After partnering with CBTS to implement a next generation telephony system, the State of Ohio CIO and team were recognized by the National Association of State CIOs (NASCIO) with the first-place award for “Information Communications Technology (ICT) Innovations”.

The national award recognized the CBTS NGTS platform as the country’s best state-level ICT implementation.

Continue your journey

E-book

UCaaS and CCaaS: Maximize your results with integration

Tech Talk

Build the best team when you secure your cloud network

Tech Talk

Optimizing and securing healthcare communications for an evolving patient experience

FAQs

Top 5 questions

What is a digital workplace?

Digital workplace is shorthand for the communications, collaboration, and networking solutions that we continue to innovate.

How do digital collaboration tools increase productivity?

Collaborative environments enhance employees’ learning, problem-solving, and creative thinking, boosting the organization’s adaptability in a dynamic market.

What are the essential components of digital workplace solutions?

Organizations must ensure a clear alignment with employees’ needs, keep business processes as the driving force, and embrace flexible working as a core component all while maintaining a secure environment.

Which collaboration platform should I use?

Each business has its unique communication needs. CBTS experts will assess your current environment to determine which portfolio of digital collaboration tools is ideal for your company.

How can we secure and simplify user access?

Digital workplace solutions must include robust security measures supported by a comprehensive end-user security awareness program.

Schedule a complimentary 30-minute discussion with a CBTS solution consultant.

Talk to one of our experts today to see how we can help your organization supercharge your company’s network, communications, and overall efficiency.