by Neal Marksberry | Jan 24, 2023 | Blog, Communications, Digital Workspace
What is Webex Calling? As internal and external business communications become more complex, companies are breaking away from legacy PBX phone systems. Cisco Webex Calling is a cloud-based, single-platform telephony system that allows companies to integrate multiple...
by Tim Byers | Dec 7, 2022 | Blog, Communications, Digital Workspace
Alternative financial services (AFS) companies face unique IT challenges. This industry serves millions of people with payday loans, check cashing, currency exchanges, and other vital services for their customers. Some AFS corporations have hundreds of branches...
by Craig Kathman | Dec 6, 2022 | Blog, Communications, Digital Workspace
Chances are that your business is already utilizing an Office 365 subscription in some capacity. The Microsoft Suite of powerful applications offered through Office 365—including Word, Excel, PowerPoint, and storage through SharePoint and One Drive—meet the everyday...
by Keith Talbot | Dec 2, 2022 | Blog, Communications, Digital Workspace
What is CXsync? Businesses must prioritize customer experience (CX) or risk losing sales. According to PWC, 73% of customers say that quality CX drives their buying decision. However, it can be difficult for marketing or customer service departments to create the...
by Jonathan Vehr | Oct 13, 2022 | Blog, Digital Workspace
Though more workers are returning to the office as the pandemic gradually dissipates in the U.S., remote work is here to stay. A Gartner survey found that 80% of companies plan to allow employees to work remotely at least part-time; another 47% of respondents said...
by Jana Dorton | Sep 21, 2022 | Blog, Digital Workspace, Security
The future (and arguably the present) of networking belongs to the Cloud. Legacy WAN networks deployed on aging MPLS systems can no longer handle the sheer amount of data, processing power, and security needed to keep businesses competitive. The resources required to...
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