by Tim Byers | Dec 7, 2022 | Blog, Communications, Digital Workspace
Alternative financial services (AFS) companies face unique IT challenges. This industry serves millions of people with payday loans, check cashing, currency exchanges, and other vital services for their customers. Some AFS corporations have hundreds of branches...
by Craig Kathman | Dec 6, 2022 | Blog, Communications, Digital Workspace
Chances are that your business is already utilizing an Office 365 subscription in some capacity. The Microsoft Suite of powerful applications offered through Office 365—including Word, Excel, PowerPoint, and storage through SharePoint and One Drive—meet the everyday...
by Keith Talbot | Dec 2, 2022 | Blog, Communications, Digital Workspace
What is CXsync? Businesses must prioritize customer experience (CX) or risk losing sales. According to PWC, 73% of customers say that quality CX drives their buying decision. However, it can be difficult for marketing or customer service departments to create the...
by Gary Hilson | Mar 29, 2022 | Blog, Communications, Digital Workspace
NaaS not only supports scalability and flexibility for businesses prone to seasonal fluctuations, it also captures customer insights that drive revenue growth. Just as Software as a Service (SaaS) has made inroads into retail as a means of shifting IT responsibilities...
by Matt Douglass | Mar 23, 2022 | Blog, Collaboration, Communications
Next-generation communications functionality isn’t just for the high-technology corporate sectors. Customer-facing verticals such as the food service industry can benefit equally from a unified communications as-a-service (UCaaS) solution just as much as an enterprise...
by Jhonatan Almaraz | Mar 4, 2022 | Blog, Cloud, Collaboration, Communications, Digital Workspace
The coronavirus pandemic amplified the need for organizations to become more agile and resilient. As a VMware service provider, CBTS has been helping businesses across industries embrace remote work, redefine their digital strategy, and accelerate large-scale...
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