by Neal Marksberry | Jul 19, 2023 | Blog, Communications, Digital Workspace, Security
The rising digital workplace must merge UcaaS and collaboration and security solutions, but without proper implementation, your organization may be overlooking potential vulnerabilities. The security landscape of the digital workplace As the paradigm of work has...
by Jonathan Vehr | Jun 21, 2023 | Blog, Communications, Digital Workspace
Why are so many companies turning to Microsoft Teams Voice (MS Teams Voice)? A large part of the drive is that so many organizations already use Microsoft Teams as their office Unified Communications as a Service (UCaaS) solution. With the recent boom in remote work,...
by Neal Marksberry | Jun 14, 2023 | Blog, Communications, Digital Workspace
According to a recent study by Gartner, 39% of global knowledge workers will work in a hybrid environment by the end of this year, with 51% in the U.S. working hybrid and 20% going fully remote. Gartner predicts hybrid work will “remain prominent” well...
by Tony King | Apr 5, 2023 | Blog, Communications
Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions have evolved to address the growing communication needs of modern enterprise customers and businesses. CCaaS platforms are geared toward external customer communications,...
by Neal Marksberry | Mar 29, 2023 | Blog, Communications
What is Microsoft Teams Operator Connect? Operator Connect is a new program from Microsoft for select operators, or service providers, that enables additional integration into customers’ Microsoft tenants to provide public switched telephone network (PSTN) service....
by Neal Marksberry | Jan 24, 2023 | Blog, Communications, Digital Workspace
What is Webex Calling? As internal and external business communications become more complex, companies are breaking away from legacy PBX phone systems. Cisco Webex Calling is a cloud-based, single-platform telephony system that allows companies to integrate multiple...
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