Collaboration and modernized communication platforms are at the core of how businesses generate productivity today. Moving to a modern communications solution for enterprise can be a daunting task because typically PBXs, vendors, networks, sites, and applications have often been piecemealed together at the expense of end-user experience.
CBTS Microsoft Teams Voice Migration Assessment services are consulting engagements with CBTS experts in advanced communication and complex collaboration deployments. The assessment services are designed to gather critical information about your voice infrastructure, network infrastructure, user personas, licensing, feature analysis, vendor contracts, site-by-site infrastructure, applications, and PBX design.
Led by CBTS collaboration experts, customers take a deep dive into their voice and collaboration environments. The results of these assessments include reports, recommendations, remediations, and a plan for a successful migration to Microsoft Teams Voice.
Available Migration Assessment options include a deep dive into the following:
- Prerequisite – Microsoft Teams Voice Discovery Workshop.
- Microsoft licensing analysis and optimization.
- PBX/telephony analysis.
- User persona development and use case review.
- Teams readiness assessment.
- Network readiness assessment.
- Site surveys review (PoE, UPS, network).
- Application mapping review.
The customer receives a detailed migration plan that includes our timeline to transition the customer from their legacy equipment and providers to Microsoft Teams Voice.
The output of our analysis will provide the customer with the following information:
- Migration plan.
- Next steps and recommendations.
- All Discovery Assessment reports.
As a prerequisite to any Migration Assessment services, customers will need to complete Teams Voice Migration Discovery Workshop. This workshop is step one in the information-gathering phase for our deep dive assessment.
Key benefits
- Customers gain a complete, detailed understanding of their environments and critical information that must be considered when planning a Microsoft Teams Voice migration.
- CBTS will help identify knowledge gaps in a customer’s environment to ensure smooth transition to Microsoft Teams Voice.
- Output provides actionable reports, recommendations, and remediation opportunities for moving to Microsoft Teams Voice solution.
- Discovery and Assessment services from CBTS make migration and onboarding incredibly smooth for the customers and their employees.
- Establishes a foundation for a smooth migration for customer to Microsoft Teams Voice.
Microsoft Teams Voice Discovery and Assessment services from CBTS provide a full detailed picture of the customers’ telephony and collaboration environments that must be identified for a successful migration and transition of employees to a modern communications solution like Microsoft Teams Voice.
Why choose CBTS to assist with Discovery and Assessment before a migration to Teams Voice?
Microsoft Solutions Partner for Modern Work. CBTS is a Microsoft Solutions Partner in Modern Work and a certified Cloud Solution Provider (CSP), which means we can provide our clients with not only an end-to-end Microsoft cloud experience but also value in supplying Microsoft licenses, consulting services, support, and management.
Advanced specialization. CBTS completed a rigorous certification process to receive an Advanced Specialization in Calling for Teams from Microsoft. This specialization from Microsoft recognizes Partners with “deep knowledge, extensive experience, and proven success.”
Reliability and support. You will gain a new level of reliability and support from a Microsoft Solutions Partner with decades of experience managing UCaaS solutions for clients.
Experience and expertise. CBTS has the experience and expertise to guide you on your journey to Microsoft Teams Voice.
Avoid common pitfalls. Microsoft Teams Voice Discovery and Assessment services help you avoid common pitfalls and unexpected surprises during your migration to Teams Voice.
